Question 1

Is your staff trained?

Accepted Answer

Mrs Alison is a certified swimming instructor, certified by LifeguardPro in Water Safety Instruction, ASHI CPR, First Aid and AED.

All of our staff has been CPR, First Aid and AED Trained.

We have an on site AED, First Aid Cart, CPR Masks and a Emergency Contingency Binder.  All of these materials are maintained and trained on a yearly basis with all of our staff.  If you would like to go over any of our training or emergency procedures, please let us know, we would be more than happy to share them with you.

Question 2

Is it guaranteed my child will swim?

Accepted Answer

Although our goal is to push our student as far as we can in the time we have with them, we cannot guarantee your child will be swimming by the end of the week or be able to be left unattended in a body of water.

Question 3

How many classes will my student need?

Accepted Answer

This all depends on your student.   We always suggest two weeks of classes for every student.  Rest assured, if your student begins swimming in the first week, we will follow their natural progression and we will help them hone their skills and become a stronger swimmer during the second week.   Most students usually make the most progress in the second week of classes.   The closer the weeks are together, the better.

Question 4

What if there is bad weather?

Accepted Answer

For a five class week, we guarantee four classes.  On a four class week, we guarantee three classes.   We have a small amount of space built into our schedule if we need to extend classes a small amount each day to accommodate our guaranteed time in the pool.   We will get as much time as possible in the pool as we can that week.

We constantly monitor the weather in our vicinity and have an on location lightning detector in order to keep our staff and students safe.

If there is bad weather multiple days, we will make up classes and that's usually done between scheduled classes or on Saturday.

Question 5

Will my child benefit more from private lessons?

Accepted Answer

During our time teaching swimming lessons, we have learned that most children learn best in a group environment.  The group environment will push and encourage your child to break out of their comfort zone more quickly and excel at a much faster rate.   We do understand that there are circumstances in which a student will learn best in a private lesson and we are happy to accommodate private lessons with available time in our schedule.  Please email us at JumpIn@SwimWithAlison.com to contact us regarding private lessons.

Question 6

Can I watch the group lessons?

Accepted Answer

Unfortunately, parents in the pool area, outside of the last 20 minutes of class on Friday, are not permitted.  Any parent coming into the pool area during class will be asked to leave as it creates an unsafe distraction for our staff and, more importantly, our students in the pool.  You are more than welcome to wait in your car during class, rest assured if you are needed you will be contacted immediately.

Question 7

How do I know what my child is learning?

Accepted Answer

We send a mid-week progress report to the email we have on file for you.  This will include your child's participation level, how they're feeling and what they are doing in our classes.

Question 8

My child hates water in their face.  How can I make them more comfortable before class?

Accepted Answer

Believe it or not, the bathtub is actually a great place to start!  We suggest have them submerge their face with and without goggles.  Small sinking toys they can search for and find and an occasional splash here and there to help them become more comfortable.  A fun experience is the best experience!

Question 9

Does my child need goggles? What do we need to bring?

Accepted Answer

Each day your child needs to bring a towel and come to class ready to swim.   No coverups are needed and they don't need to wear shoes as there is a sidewalk the entire way to the pool and shoes usually get left behind accidentally.

Goggles are a great tool to have for the students, however, if they can swim with goggles, we do have parts of our curriculum for swimming without goggles for safety reasons.  More often than not, if a child accidentally falls into a body of water, they will not have goggles on.

Frequently Asked Questions